Changelog

Following the previous release of the Customize Voices with Your Chatbot, we are excited to extend custom voice support to real-time voice-to-voice chat. With this feature, you can replace the native voices of OpenAI with your own customized voice from ElevenLabs while still enjoying all the powerful features of OpenAI's real-time voice functionality.

How to use it

• You can simply turn on the 'User Customize Voice' toggle in the Realtime Voices settings. Then, the output voices of the real-time communication will switch to your chosen voices configured in the Customize Voices settings, as shown below.

After enabling the feature, the output voices of the real-time communication will switch to your chosen voice while maintaining all the other features of the real-time voice-to-voice chat. Because you are using your own customized voice, users cannot select OpenAI's provided voices in the Chatbot interface anymore.

We're excited to introduce custom voice support for your chatbot! Your AI can now speak with your chosen ElevenLabs voice across all platforms - from WhatsApp to your website widget.

Key Features

• 🎯 Custom ElevenLabs voices for all chat responses
• 🔌 Works with WhatsApp, Messenger, Instagram, Slack, and Discord
• ⚡ Easy setup with API key integration
• 🤖 Compatible with website chat widget

Learn more about Custom Voices →

Coming Soon

• Additional voice providers beyond ElevenLabs and Azure
• Custom voice support for real-time voice conversations

We're excited to launch SSO Login for our Reseller customers, allowing your users to manage their chatbots while maintaining your brand identity throughout.

🌟 Key Features

• Seamless Authentication: Direct access without Chat Data registration
• Complete White-Labeling: Your branding throughout the experience
• Full Admin Control: Comprehensive chatbot management and dashboard access
• Secure & Private: No user data stored on our platform

💪 Capabilities

Users can:

• Manage chatbot settings and behavior
• Access analytics dashboard
• View conversation history
• Configure basic integrations

🚀 Quick Setup

1. Configure SSO token generation
2. Add redirect endpoint
3. Test and deploy

For implementation details, check our documentation.

💡 Perfect For

Resellers wanting to provide customers with professional chatbot management capabilities without building custom dashboard solutions.

Introducing response delay settings for Facebook integrations. This feature allows you to configure random response delays for your AI chatbots on WhatsApp, Messenger, and Instagram, making interactions feel more natural and less bot-like.

What's New

• Configure custom delay ranges for each platform
• Random delays between 0-4 hours
• Easy setup through the Integrations tab
• Improved user experience for roleplay scenarios

This update helps create more authentic conversations by preventing instant responses that typically give away AI chatbots.

Introducing Chatbot Duplication - A powerful new feature that enables administrators to clone both chatbot configurations and training data with ease.

Key Features

• Full Configuration Copy: Duplicate your chatbot's entire setup with a single click
• Optional Training Data: Choose whether to include or exclude existing training data
• Secure Transfer: Sensitive configurations like webhooks and team settings are automatically excluded
• Flexible Ownership: New copies are owned by the user initiating the duplication

Access Control

Available to chatbot owners and users with admin privileges, this feature can be accessed directly from the my-chatbots dashboard.