Changelog

Stay up to date with the latest Chat Data feature updates, improvements, and bug fixes.

AI Actions – Your Chatbot, Now an AI-Agent!
Samuel Su

2024-12-20

AI Actions – Your Chatbot, Now an AI-Agent!

Introducing AI Actions - Transform your chatbot into a powerful AI agent that can perform real-world tasks!

⚑ Key Features

  • Lead Generation - Capture and qualify leads automatically
  • Custom Actions - Trigger buttons, forms, and external links
  • Smart Integration - Real-time web search and API connectivity
  • Rich Media - Send images, PDFs, and documents on demand

πŸ”₯ Available Platforms

Seamlessly integrate with Web Widgets, WhatsApp, Messenger, Instagram, Discord, and Slack to automate your business workflows.

Check the AI Actions page for more details.

New AI Models Now Available!
Samuel Su

2024-11-17

New AI Models Now Available!

We're excited to announce six powerful AI models for enhanced chatbot capabilities.

🧠 New AI Models

  • πŸ”Ή Claude 3.5 Sonnet – Anthropic's advanced model for complex reasoning
  • πŸ”Ή Claude 3.5 Haiku – Fast, lightweight model for efficient conversations
  • πŸ”Ή Claude 3 Haiku – Streamlined model for quick, intelligent responses
  • πŸ”Ή Claude 3 Opus – Anthropic's most powerful AI for deep reasoning
  • πŸ”Ή Gemini 1.5 Flash – Google's rapid multimodal model for tool integration
  • πŸ”Ή Gemini 1.5 Pro – An advanced model that provides higher intelligence and capability

πŸš€ Benefits

  • βœ… Flexible Options – Choose models based on speed vs. reasoning needs
  • βœ… Better Performance – Improved efficiency and response times
  • βœ… Easy Integration – Optimize for cost, speed, and intelligence
Enhanced Metrics & Reporting
Samuel Su

2024-10-27

Enhanced Metrics & Reporting

We've expanded your dashboard analytics with powerful new insights and reporting tools! Now, you can track chatbot performance more effectively than ever.

What's New:

  • βœ… Enhanced Dashboard Metrics – Track messages, conversations, satisfaction scores, leads, and topic categories
  • βœ… Topics Categorization – Pre-curated categories to understand user intent
  • βœ… Public Metrics Page – Share and embed white-labeled performance metrics
  • βœ… Automated Reports – Get weekly and monthly performance summaries in your inbox

Navigate to Settings > Analytics to customize your metrics and reporting preferences.

Introducing Realtime Voice Chat
Samuel Su

2024-10-20

Introducing Realtime Voice Chat

Introducing Realtime Voice Chat - engage with your chatbot through natural voice conversations! This groundbreaking feature enables fluid, human-like interactions while automatically collecting lead information.

πŸ”‘ Key Features:

  • Natural voice conversations with customizable AI voices
  • Automatic lead information extraction (name, email, phone)
  • Multi-language support
  • Adjustable voice detection parameters
  • Chat log audio playback

πŸ’° Cost-Efficient:

  • Available on Standard and above plans
  • Flexible RAG settings to optimize costs
  • Choose between high-quality (gpt-4-realtime) and cost-effective (gpt-4-realtime-min) models

🎯 Perfect for:

  • Customer service automation
  • Lead generation
  • Sales qualification
  • Support desk enhancement

Enable Realtime Voice Chat today and transform your chatbot into a dynamic conversational agent!

Enhanced Scraping & Automated Website Retraining
Samuel Su

2024-10-11

Enhanced Scraping & Automated Website Retraining

Introducing Enhanced Scraping and Automated Website Retraining to improve chatbot training efficiency and accuracy.

πŸš€ Enhanced Scraping Features

  • Authenticated Pages Access

    • Train on both public and login-protected pages
  • CAPTCHA Handling

    • Automatic Cloudflare CAPTCHA bypass
  • Smart Content Filtering

    • Removes headers, footers, and pop-ups
    • Up to 5x more pages within training limits

πŸ”„ Automated Retraining

  • Scheduling Options

    • Entry Plan: Monthly updates
    • Standard Plan+: Weekly/daily updates
  • Flexible Configuration

    • List Mode: Preserve structure
    • Auto/Sitemap Mode: Remove outdated content
    • Page Options: Filter irrelevant content

Note: Scrape credits required per URL processed.

Quick Setup

  1. Enable authenticated page scraping
  2. Configure cron job schedule
  3. Set page filtering options

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